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Frequently Asked Questions 

Click a category to read through our tips and tricks. 
  • How long do lashes last?
    Everyone has their own unique needs for their lashes. Some people naturally have better retention than others. It's normal to shed 3-5 natural lashes every day. To keep yours looking full be sure to book your next fill every 2 to 3 weeks. We're happy to help you to find the right schedule for you. *Side note* It is normal to experience a seasonal shedding period. The body regulates new growth in such a mysterious way. Just like our hair, lashes will sometimes shed at a faster rate, then slow down again.
  • What products should I stay away from now that I have lashes?
    Oil based products near or around the eyes will weaken the bond of the extension to the lash- especially products with propleyne glycol. Eye creams, concealers, primers, sunscreen and moisturizers should be oil free. Always best to check your favorite products for ingredients. Bottom mascara & eyeliner on the bottom water line will transfer to your top lashes and extensions. Powder eyeliners are the only eyeliner that will not transfer. We DO offer an array of oil free products for sale right at the salon that work great with your new lashes.
  • What are some big DON'T's for lashes?
    Steam and heat can cause the bond to weaken and or extensions to lose their curl. Baking? Please don't put your face close to the oven when you open it. It's bad for your lashes! The burst of heat will flatten the curl of the extensions. Rubbing your eyes, tugging or pulling on your lashes, use of cotton wipes to remove makeup may weaken the bond, or result in premature shedding of lashes. Certain eye drops will affect how well the extensions look and hold up. Please do not jepordize your eye health over lash extensions. However, it is important to know that drops for dry eyes will not do well with lash extensions. We are happy to recommend a product that has brought many dry eye clients great relief and works well with lash extensions. Exercising? No problem! Just remmeber to rince your lashes after sweating, or tearful moments to ensure your lashes stay put.
  • What should I avoid if I want better lash retention?
    A dirty and congested lash line will result in poor retention. If your extensions are not holding up as well as you hoped, please look over your skincare products. Bottom mascara, eyeliner on the bottom water line will transfer to the top and weaken the bonding of the extensions to the natural lash. Removal of eye makeup can be tricky. We do not recommend using any liquid eyemake up remover or makeup remover wipes. Wipes are a No-No! Microfiber makeup remover clothes are very effective as they only require water and the microfiber towel is less likely to snag the extensions. Microfiber towels can be reused and washed weekly. We have found that certain lifestyle activities also diminish the longevity of extension bonding: hot yoga, tanning beds, daily swimming, steam (from saunas or facials). If you want to enjoy the best of both worlds (good rentention & your favorite activity) it's ok - it just means you will need to come see us more frequently.
  • What do I need to keep in mind when I book lash fill appointment?
    In the lash industry, it all comes down to Time. Time is needed to remove grown out extenions and Time is needed to fill. Depending on how well you have taken care of your lashes since your last fill (i.e. products, activities, stress, illness, shedding cycle) will determine how much time you will need for your fill. Every stylist working at OSF & Brows comes with excellent training, mentoring and countless hours of experience. We work effeciently and quickly, but what you come back with, and the condition of your lashes, will determine how many extensions we are able to apply. Lash fills are booked by the hour. If you need more time, please take advantage of our maxx fill (1 hr & 20 mins) appointments. Please keep in mind Maxx fills are not meant to replace full sets. Any appointments past 3 weeks will require more time, please book accordingly. Anything past 4 weeks is considered to be a partial set or a full set. Mini fills can be scheduled within 10 days of your last full hr appointment. A mini fill is perfect for the cllient who needs a little "fluffing" up. It is not intended to produce the same results as an hour's worth of work.
  • What makeup should I avoid?
    For the clients enjoying volume extensions, please be aware that makeup in the lash line (top or bottom) will result in a closed volume fan. Once a fan is closed it loses its "fluff" appeal and will either need to be removed or will need to shed before a new fluffy volume fan can be applied. Pencil, gel & liquid eyeliner on the top or bottom lid will close volume fans and if not properly removed will contribute to a dirty lash line. There are some great pressed powder liners that create a beautiful line and rinses off quite easily with water. Be sure to ask your stylist about eyeliner alternatives. Mascara on the bottom lashes will transfer to the top. Please use at your own discretion and carefully remove bottom mascara every night. Nighttime skincare routine suggestion: Start you nighttime skincare regimen 1-2 hours before bed. This will allow your products to absorb into the skin without any concerns of products hitting the pillow and transferring to your lash line. Make-up removal suggestion: Double wash when you need to remove heavy eye make up. We strongly recommend you use Zocufoam cleanser as the foam is rich and creamy and can pumped directly on your lash line. Allow the product to absorb into your lashes and then gently wash your lashes with your shampoo brush or your finger. Be sure to rinse well. We recommend you stay away from any liquid eye makeup remover and or makeup remover wipes.
  • Why are handmade volume fans better for my lashes?
    Volume fans made by hand, in our humble opinion, are far better for your natural lashes than pre-made volume fans. Here are a few reasons why we feel this way: Learning to make volume fans require proper education, training and countless hours of practice. All the above factors alone are reasons to choose handmade fans over premade. In an industry that demands precision and skill, the more experinced artist will be better equipped to make adjustments and make decisions as to which weight and length to use on each and every lash that receives an extension. Fine point vs a block point. The point at the base of the volume fan is critical for proper fanning & wrapping. The finer the point, the more secure the volume fan will be. Pre-made fans have a block base that sits directely on top of the lash instead of wrapping itself around the natural lash. Handmade fans, (fans made during the fill), allows an experienced lash artist to select the proper volume weight and the proper fan size. These decisions are based on a lash to lash basis. Lighter weight volume extensions will be used when a natural lash is itty bitty or weaker than it's neighboring lash. Handmade fans requires the artist to use a small amount of glue (which is going to be better for your natural lashes). If too much glue is used on a handmade volume fan it will cause the fan to close up and look "stalky". Handmade volume work will allow your artist to use more and more extensions for several reasons. Cost per service! Pre-made trays come with a franction of extensions, which means it is a more costly service and the results not so dense/full. The use of premade fans requires no advance skill or training as it mimics the application of a single extension. The client is then paying top dollar for a service that can be performed by a beginner artist, with little to no experience. In this scenario, the artist and or company benefits from a high priced service as opposed to the paying customer. Experience, training, knowledge and skill come at a price. The cost of your volume fill should be equal in value to the client and the artist.
  • How do I prepare for a keratin lash lift and tint?
    Come to the appointment with squeaky clean lashes Refrain from using any lash grow serums 5 days prior to your lash lift & tint appointment. Aftercare: Daily use of the keratin take-home mascara is an important part of after care. The keratin will help prevent your lashes from getting frizzy and will boost the health, length and overall appearance of your newly lifted lashes.
  • Lash Fills: What do I book?
    Lash fills are booked by the hour. If you need more time, please take advantage of our maxx fill (1 hr & 20 mins) appointments. Any appointments past 3 weeks will require more time, please book accordingly. Anything past 4 weeks is considered to be a partial set or a full set.
  • How long is the appointment?
    Microblading is a meticulous procedure, so it's not something to be rushed. Expect your appointment to take a few hours.
  • Henna Brows: pro tips
    Getting your brows tinted with henna is a great longer term solution because it tints the skin as well as the eyebrow hair. While the tint on the skin only lasts about a week, brow hair can retain color for up to 6 weeks, It takes 20-30 minutes to process the henna, and is perfect for those who have slightly sparse eyebrows, because it stains the skin to create a powder filled in look. After you have your brows tinted with henna, here are some tips to be mindful of: Do not wet brows for 12 hours after treatment. Avoid rubbing brows. Do not apply cosmetics directly on brows for at least 24 hours Avoid sunbathing for 24 hours, as this can cause henna to fade Please note that oil based make up remover can cause henna to fade quicker
  • What should I do before my microblading appointment?
    Thank you for booking with us! Here is a bit of information to help prepare you for your upcoming microblading appointment. *Don’t workout 24 hours prior to the procedure. *No alcohol or caffeine (yes, there is caffeine in decaf) 48 hours prior to the procedure. WHY? Caffeine can cause excess bleeding, which in turn may affect the retention of the pigment. *Avoid sun and tanning 1-week prior. *Do not take aspirin, niacin, vitamin E or Advil/Ibuprofen 2 days before the procedure. *Avoid fish oil, prenatal vitamins, nutritional shakes, hair skin or nail supplements 2 days prior. *Discontinue Retin-A 4 weeks prior and avoid on the eyebrow area after the procedure. *Refrain from use from any alpha-hydroxy acid (AHA) products close to the eyebrow area 2 weeks prior and avoid on the eyebrow area after the procedure. *No Botox or fillers on the forehead, temple and eye area 1 month prior. *No brow waxing, tinting or threading 1-week prior. *Avoid chemical peels, microdermabrasion or facials for 4 weeks prior.
  • What is Microblading?
    Tiny incisions are made with the upmost precision to simulate real eyebrow hair. The results are very natural. Microblading is $700 with the fill included. Click here to book.
  • What is Microshading (Powder Brows)?
    Microshading fills in thin brows with small dots rather than natural hair strokes, which is safer for sensitive or oily skin. This technique is for someone who wants a fuller brow with a more defined “make-up look”. Powder Brows are $550 with the fill included. Click here to book.
  • What are Blade & Shade (Combo) brows?
    This is a combination of microblading and shading for a bolder look for those who like density. This lasts longer than microblading alone and is recommended for people with little to no hair. Combo Brows are $625 with the fill included. Click here to book.
  • Are there any reasons I couldn't get my brows done?
    Yes, if you have any of the contraindications listed below, you are not a good canidate for semi permantent brows: You have diabetes You are pregnant or breastfeeding You have glaucoma or taking blood thinning medicines (e.g., aspirin, warfarin) You have skin diseases such as psoriasis or eczema You have transmittable blood conditions like HIV or Hepatitis You have a haemophilia You have healing disorders or uncontrolled high blood pressure You are on any skin medication such as Accutane or steroids You have active skin cancer. You had Botox in the past one month You undergoing radiotherapy or chemotherapy (consult your doctor) You have epilepsy You have a pacemaker or major heart problems.
  • What is the healing process once I have my brows done?
    DAY 1: Swelling will appear and eyebrows will be 50% darker and intense. DAY 2-3: Scabbing will occur and you may experience itching. DAY 4-7: Scabbing will start to flake off and it will appear that there is little color retention due to the masking by the epidermis. THIS IS COMPLETELY NORMAL. DAY 8-40: The pigment will now solidify and will come to the surface! At the 4 week mark a touch up session is done to perfect the brows. NEVER before 4 weeks.
  • How is Microblading different than tattooing?
    There are two reasons why Microblading is different from tattooing: 1-The type of pigment used for this procedure has an iron oxide base, a popular ingredient I cosmetics. This allows the color to softly fade over time and ultimately vanish. Unlike the ink used for conventional tattooing. 2-The pigment is implanted into the EPIDERMIS of the skin (your first layer) Not the Dermis.
  • What are semi permanent brows?
    Eyebrow Microblading is a semi permanent cosmetic procedure where a specialized hand held tool is used to make fine cuts into the skin to implant pigment that resembles the appearance of natural eyebrow hair. It is ideal for filling in sparse areas to enhance and define the brows. There is also the shading method which can be combined with microblading. Shading can be done manually or with a tattoo machine. The results give you more of a bold powdered look. Each method gives you a different effect. The choice is very personal but both give beautiful results. There are different needles used for each procedure. For Microblading the artist uses a blade similar to an exacto knife. This particular blade is composed of 10-19 micro needles to create super fine lines. For shading the needles used are in a round grouping anywhere from 3-9 needles. It can also be done with a tattoo machine.
  • What is Dermaplaning?
    Its the most requested skincare treatment in New York and the hottest pre-redcarpet treatment requested. Dermaplaning is a physical exfoliation procedure. It requires the use of a sterile surgical scalpel to gently "shave" the skins surface, removing the top most layers of dead skin along with the vellus hair (aka peach fuzz). The procedure can be performed monthly with no downtime. Benefits of dermaplaning: Physical exfoliation triggers the cell regeneration process and allows products to better penetrate the skin. Dermaplaning is excellent to rid the face of excess fine hairs which can accumulate dirt and oil. These vellus hairs will not grow back thicker or darker. Exfoliation of dead cells along with the removal of fine hairs results in healthier brighter skin that has a smoother look and feel.
  • What is Microneedling?
    Collagen Induction Therapy (microneedling) uses an electronic devise with tiny needles that penetrates the skin to stimulate collagen. It is used to lift and firm the skin to help diminish lines, wrinkles, sagging skin, hyperpigmentation and scarring. The results are absolutely amazing! Pure Hyaloronic acid is used on the skin while needling.Hyaloronic acid is naturally occuring in the body and found in almost every cell. Its a moisture binder and is used to plump and hydrate the skin. The procedure is then followed by the use of a red LED device, which further stimulates collagen, calms the skin and stimulates the skins healing process. A numbing cream is used prior to treatment so there is no discomfort. After treatment the skin may be red and tight feeling like a sunburn. This usually only lasts a few hours. It is recommended this treatment be performed minumum 4 weeks apart. And 6 treatments for maximum results. Most people notice improvement in skin after 1st treatment. Collagen Induction Therapy is one of the best anti-aging treatments on the market!
  • How can I protect my lashes during a facial?
    No problem! Be sure to ask your facialist to protect your lashes with appropriate goggles. Exposure to steam will flatten the curl as well as weaken the bonding of the glue.
  • What are some important things I can do for my eye health?
    The eyelid is responsible for over 85% of dry eye problems. Healthy eyes start with healthy lids. Daily eyelid and eyelash hygiene is critical for maintaining a healthy lash line. WASH DAILY with an oil free cleanser and rinse well. The eyelid skin is one of the thinnest layer of skin on the body. Be sure to use products that will keep eyelids hydrated and nourshed as many washes can offset the ph balance and contribute to dry flaky skin. Please see a medical professional if the skin on your eyelid becomes dry, flakey, itchy, red or swollen. Eyelids and lashes go together just like scalp and hair. Both must be healthy in order to enjoy and retain your extensions to the fullest. Talk to your lash stylist is you notice any changes to your eyelid after fills. Do you require drops for dry eyes? If so, please consider using a product from the line. They have been developed by a leading opthomologist and have been proven to be effective and safe for eyelash extension wearers. Our salon carries these products for your convenience.
  • Night time skincare routine tips:
    Start you nighttime skincare regimine 1-2 hours before bed. This will allow your products to absorb into the skin without any concerns of products hitting the pillow and transfering to your lash line.
  • Make-up removal suggestions
    We recommend you stay away from any liquid eyemake remover and or makeup remover wipes. They're terrible for lash retention. Double wash when you need to remove heavy eye make up. We strongly reccommend you use Zocufoam cleanser as the foam is rich and creamy and can pumped directly on your lash line. Allow the product to absorb into your lashes and then gently wash your lashes with your shampoo brush, or your finger. Be sure to rinse well! We recommend you stay away from any liquid eyemake remover and or makeup remover wipes. They're terrible for lash retention.
  • Everyone needs a Makeup Eraser Towel
    If you wear eyelash extensions, it's essential to take extra care when removing your makeup. The Makeup Eraser Towel is a great tool to help you do so without damaging your extensions. Here's how to use it: Begin by wetting the Makeup Eraser Towel with warm water. Gently press the towel against your closed eyes and hold it there for about 10-15 seconds. This allows the warm water to soften and dissolve the makeup. Using a gentle circular motion, wipe the towel across your eyelids and lashes, being careful not to tug or pull at your extensions. You can also use the towel to remove any makeup from the rest of your face. Rinse the towel thoroughly with warm water and wring it out. Repeat the process until all of your makeup is removed. After using the Makeup Eraser Towel, make sure to cleanse your lashes with a lash extension-safe cleanser to remove any remaining residue and keep your extensions looking their best. Remember, when using the Makeup Eraser Towel, always be gentle and avoid rubbing or pulling at your lashes. With careful use, the Makeup Eraser Towel can help you remove your makeup without damaging your precious extensions.
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